Impound help • Omaha

Car Towed in Omaha? Here's How to Get It Back.

Walked out and your car's gone? Don't panic. Most towed cars in Omaha end up in one of two places: the city's police impound lot, or a private towing company's lot. Read how to find it. Call us if you need a tow from the lot.

Tow operator securing a vehicle's wheel with a chain on a flatbed

Find your towed car

Where was it when it disappeared?

Towed from an Omaha street

Cars towed by Omaha Police go to the city impound lot at 7809 F Street. Search for yours with your plate number or VIN.

  • Hours: 9 a.m.–5 p.m., Monday–Friday. Phone (402) 444-5782.
  • Cost: $60 fee, plus $20 per business day of storage, plus the towing charge. Go soon, since storage adds up.
  • Bring: current registration or title, your driver's license and current insurance.
  • Not in the search? Call (402) 444-5600, or check Park Omaha for downtown meters and garages.

Towed in Papillion, La Vista or Sarpy County

Vehicles towed by Papillion Police, La Vista Police, the Sarpy County Sheriff's Office and the Nebraska State Patrol are held at the Sarpy County Impound Lot.

  • Address: 14242 S. 156th St., Springfield, NE 68059
  • Phone: (402) 253-2590
  • Hours: 8:30 a.m.–4:30 p.m., Monday–Friday. Closed weekends and holidays.
  • Police hold on it? Contact the agency that towed it to get the hold released first.

Towed in Bellevue or Gretna

Bellevue and Gretna tows aren't on the Sarpy County Impound Lot's list, so start with dispatch. Sarpy County's non-emergency line answers 24/7 for Bellevue, Gretna and the rest of the county, and can tell you whether your car was towed and where it went.

  • Sarpy County non-emergency (24/7): (402) 593-4111
  • Have ready: your plate number or VIN, and where you parked.

Towed in Council Bluffs

Call the Council Bluffs Police non-emergency line to find out whether your car was towed and where it's held. For a police impound, you'll need a release form from Central Police Records before you can pick it up.

  • Council Bluffs Police non-emergency: (712) 328-5737
  • Bring: photo ID and proof of ownership. The vehicle needs current registration and title, or a notarized bill of sale.

Towed from a private lot

Apartments, stores and businesses can have unauthorized cars towed by a private company.

  • Check the posted sign for the tow company's name and number.
  • Call them to find out where the car is, what you owe and what to bring.
  • No sign? Nebraska tow companies must tell police within 24 hours. Call Omaha (402) 444-5600 or Sarpy County (402) 593-4111. In Council Bluffs, call (712) 328-5737.

Not sure what happened?

  • Search the Omaha impound lot first. Most police tows in the metro end up there.
  • Look for signs where you parked. They name the tow company for that lot.
  • Call the non-emergency line: Omaha (402) 444-5600, Sarpy County (402) 593-4111, Council Bluffs (712) 328-5737.
  • Not towed? Report it stolen right away.

Found it? Our tow truck partners can tow it.

If:

  • It won't start
  • The plates are expired
  • There's no insurance

…then we can tow it home or to your shop. We can even store it.

Ask the lot what it needs to release the vehicle to a tow truck.

Contacts checked October 14, 2026 with each city and county. Hours and rules can change.

Sources

Need a tow from the impound lot?

Once your car is released, we can jump it, change a flat or tow it home or to a shop.

Call (402) 798-4747Online